The visual design process is informed by the requirements and the information architecture; you need to know what you're building, and why, before you can start making it look pretty.
Typically, 5happy will present 2-3 recommended design directions, based on reviews of existing sites, conversations with stakeholders, requirements, and information architecture.
One direction is chosen, and refined in a second design pass. Any final tweaks are implemented, and final approval is given before building out of the site commences.
5happy provides a full range of visual design services, from logos to websites and print pieces. We are also completely open to and experienced in working with our clients' designers.
Please contact us with any questions, or for a complimentary analysis of your website and/or website needs!